Adventure Hunt – Privacy Policy

Chi siamo

Adventure Hunt SL is the ‘Controller’ of the personal data you provide to us, as we make decisions on what information we hold and what we do with it.

Our contact details are: info@adventure-hunt.com

We have appointed a Data Protection Officer (DPO) to ensure we manage information and information security in the best way, and in line with data privacy laws.

The DPO can be reached at: info@adventure-hunt.com

Di cosa abbiamo bisogno

We collect basic personal data from you and only when required. Depending on the nature of the interaction with you, this may include some or all of the following: your name, mobile phone number and email address.

Adventure Hunt uses location-based information to guide you around an Adventure Hunt. This information is not stored or shared.

Raccogliamo le vostre risposte alle domande e agli enigmi, ma queste non contengono informazioni personali.

Perché ne abbiamo bisogno

We require this basic personal information in order to deliver the service you have paid us to provide.

Your phone number and email address are used to create login details so that you can access the Adventure Hunt you have paid for.

Cosa ne facciamo

All the personal data we collect is processed automatically to create login details for you.

This information is located (hosted) on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

Payment details are processed securely by Stripe. Adventure Hunt does not receive or store customers’ card details.

Come lo proteggiamo

Riconosciamo i vostri diritti in merito a queste informazioni e adottiamo tutte le misure possibili per rispettare tali diritti e proteggere i vostri dati personali.

Per quanto tempo conserviamo i vostri dati

We will retain your information for not more than 12 months in order to handle any outstanding or future inquiries. After this time, it will be destroyed.

Dove inviamo i vostri dati

I commenti dei visitatori possono essere controllati da un servizio automatico di rilevamento dello spam.

Contenuti incorporati da altri siti web

Articles on this site may include embedded content, such as videos, images and articles.

Embedded content from other websites behaves in the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Biscotti

Se lasciate un commento sul nostro sito, potete scegliere di salvare il vostro nome, indirizzo e-mail e sito web nei cookie. Questo per comodità dell'utente, in modo che non debba inserire nuovamente i propri dati quando lascia un altro commento. La durata di questi cookie è di un anno.

Se visitate la nostra pagina di login, imposteremo un cookie temporaneo per determinare se il vostro browser accetta i cookie. Questo cookie non contiene dati personali e viene eliminato alla chiusura del browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Rimborsi

All reasonable requests for refunds will be honoured provided they are submitted before commencing the Adventure Hunt.

Refund requests after this time will only be considered in exceptional cases.

Please email info@adventure-hunt.com outlining the reasons why a refund is being requested.

I vostri diritti

You have a number of rights over your personal information, including:

• Il diritto di accedere ai dati in nostro possesso.

• Il diritto di correggere o aggiornare tali dati.

• Il diritto alla cancellazione dei dati, una volta concluso il presente contratto ed entro il periodo di conservazione stabilito, salvo rinnovo.

• Il diritto di informarci se ritenete che le vostre informazioni siano utilizzate in modo inappropriato.

• Il diritto di ricevere un file scaricato delle informazioni personali in nostro possesso.

• If we are making automated decisions based on your information, or profiling you, you have the right to have an employee of Adventure Hunt SL conduct a review.

• Se chiedete che cessiamo di utilizzare i vostri dati, ciò potrebbe impedirci di fornirvi i servizi previsti dal contratto.

• If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated. Please email info@adventure-hunt.com.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can make a complaint to the relevant data protection authority.