Adventure Hunt – Terms and Conditions

1. Legal Notice

The following Terms and Conditions are intended to regulate the access and use of the services and products provided by Adventure Hunt.

Adventure Hunt is an online service provider dedicated to the creation, publication and booking of leisure activities.

In compliance with Law 34/2002, Spanish Law of Electronic Commerce and with Book IV of the R.D.L. 1/2007, General Law for the Defence of Consumers and Users, especially Title II, Articles 159 and 160, we inform you that the ownership of adventure-hunt.com and associated services belongs to Adventure Hunt SL, with registered office at Calle La Gaviota 36, El Medano, Tenerife 38612, Spain, with CIF B24951832.

The email address for contact purposes is info@adventure-hunt.com.

The domain name adventure-hunt.com and all subdomains are owned by Adventure Hunt SL. This domain name may not be used in connection with other content, products and/or services that are not owned by Adventure Hunt SL or in a way that may cause discredit or confusion among participants.

2. Contractual Parties

2.1 Provider

Adventure Hunt SL (hereinafter referred to as “AH”).

2.2 Participants

The participants (referred to throughout as “participants” or “customers”) are classified as individuals or groups from 1 to 100 persons. In the case of more than 4 persons, it is recommended that the participants should split up into teams.

3. The Adventure Hunt Service

Adventure Hunt ofrece una serie de actividades no acompañadas en diversas ciudades del mundo.

An Adventure Hunt consists of a virtual route and various clue locations. Each clue location involves a puzzle which references items, pictures or views around the location. If a solution cannot be found, participants can use a hint or they can skip past the clue.

For all clues, an explanation is provided to avoid unresolved questions. In some clues, fun facts are included as an additional part of the Adventure Hunt experience.

4. Disclaimer of Warranties and Limitation of Liability

4.1 Liability

Los participantes realizan la Adventure Hunts por su cuenta y riesgo. Depende de cada participante contratar un seguro, si lo considera necesario, por el tiempo que pase completando su Adventure Hunts.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, or for fraud or fraudulent misrepresentation.

4.2 Injuries and Damages

Adventure Hunt no acepta ninguna responsabilidad por daños personales directos o indirectos o daños a la propiedad incurridos como resultado de la participación en un Adventure Hunt.

We advise you to take normal care when walking through public areas, crossing streets, etc. In all cases, do not cross streets except at marked pedestrian crossings. Always obey road crossing signs.

Ningún elemento de AH exige que el cliente actúe de forma insegura. Muévase siempre dentro de sus posibilidades. No hay límite de tiempo, por lo que no se requiere ningún movimiento extravagante o apresurado.

4.3 Damage and Theft

Damage and theft affecting your property during the enjoyment of your Adventure Hunt are not the responsibility of AH.

You are advised to take normal care of your belongings and possessions at all times. AH routes are chosen for their interest and reasonable care is taken to ensure that they do not cross into areas that may be deemed dangerous.

4.4 Availability

AH has been checked and tested for proper operation. It is available 365 days a year, 24 hours a day.

However, AH does not rule out the possibility of unforeseen conditions, device incompatibilities, programming errors, connection errors, force majeure causes, or similar circumstances that make it impossible to access AH.

4.5 Disruption in Service

AH reserves the right to suspend or interrupt, without prior notice, access to the products, services and/or the AH app, for maintenance, repair, updating, improvement and/or adaptation to technical, operational and/or legal changes.

AH will aim to minimise the impact of all interruptions by completing them outside daylight hours.

4.6 Defects

AH no será responsable en ningún caso de las pérdidas, daños o perjuicios que pudieran ocasionarse por causas inherentes al no funcionamiento o funcionamiento defectuoso de AH.

4.7 IT Safety

AH declares all reasonable measures have been adopted, within its possibilities and the state of technology, to avoid the existence and/or transmission of viruses and other harmful components to users.

4.8 Weather

Weather conditions may affect the enjoyment of your activity. We advise customers to ensure that they are suitably prepared for the expected weather.

Your Adventure Hunt can be completed at any time within 365 days of purchase. You are advised not to take risks due to adverse weather conditions.

4.9 Statutory Rights

These Terms and Conditions and the foregoing disclaimer do not affect mandatory statutory rights which cannot be excluded under applicable law.

5. Customer Responsibilities

5.1 Declaration

You declare that you have the necessary legal capacity to contract the activity offered by AH, in accordance with the legal conditions, which you declare to understand and accept.

5.2 Acceptance of Conditions

In all bookings, the person making the booking will be deemed to have accepted these conditions on behalf of the other members of their group taking part in the Adventure Hunt.

Accessing adventure-hunt.com and/or the AH app, and using its contents, activities, products and/or services offered, implies the declaration that you have read, understood and accepted these Terms of Use, Privacy Policy and Booking Conditions, which are an integral part of this Legal Notice.

5.3 Equipment

The following equipment is needed to participate in an Adventure Hunt:

A fully charged phone with internet and GPS access.
Ropa y calzado adecuados para completar el juego en las condiciones meteorológicas reinantes.

In the event of insufficient battery on your phone, it may be advisable to carry a battery pack or have an alternate phone available. You can switch to an alternate phone at any time.

5.4 Age of Participants

No hay límite de edad para la Adventure Hunts, aunque se recomienda encarecidamente que los participantes más jóvenes vayan acompañados de un adulto.

5.5 Safety

Always act responsibly and safely, ensuring that you, the other members of your group and the general public are at no stage put in any danger.

Remain aware of your surroundings at all times. If walking, ensure that you are not distracted by reading the app in a manner that causes danger to yourself or others.

Always cross streets and roads at marked pedestrian crossings and obey any controls on these crossings.

5.6 Intended Use

Only use AH or its content for its intended purpose. Any other use of the content of AH requires prior written consent.

If you are interested in becoming an AH partner, please contact us for more information.

You agree to only use AH for personal, non-commercial purposes unless expressly agreed otherwise.

5.7 Reuse of Content

No incruste, refleje o incorpore de otro modo ninguna parte de AH en ningún otro sitio web sin nuestro permiso previo por escrito.

5.8 Interference

No perturbe ni interfiera en la seguridad de AH ni la dañe en modo alguno, ni utilice AH de forma que pueda dañar o impedir el uso o disfrute normal de AH por parte de otros clientes.

6. Cancellation Policy

6.1 Cancellation by the Customer

The purchase holder will have the right to request a refund within a period not exceeding 7 calendar days from the date of purchase, provided they have not started the Adventure Hunt that has been purchased.

All requests for cancellation must be made by email to info@adventure-hunt.com.

6.2 Cancellation by AH

AH se reserva el derecho de cancelar y reembolsar una compra por cualquier razón, incluyendo, pero no limitado a, la falta de disponibilidad de la totalidad o parte de una ubicación Adventure Hunt, un error en el precio, descripción o producto, o cualquier error en la compra.

7. Intellectual Property Rights

All contents of AH, including but not limited to programming, editing, compilation and other elements necessary for its operation, designs, logos, images, text and/or graphics, are AH property or AH has a licence or express authorisation from their authors.

Designs, logos, text and/or graphics unrelated to AH and that may appear on AH belong to their respective owners, who are themselves responsible for any possible dispute that may arise in relation to them.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing of the contents of AH require prior written authorisation by AH.

Any use not previously authorised by AH will be considered a serious breach of the intellectual or industrial property rights of AH.

To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents on AH, please email info@adventure-hunt.com.

8. Other Items

8.1 Revisions and Modifications to Terms and Conditions

Se aplicarán las políticas y condiciones vigentes en el momento en que usted utilice AH, a menos que la ley o una decisión de un organismo gubernamental nos obligue a introducir cambios retroactivos en dichas políticas o condiciones.

AH reserves the right to revise and modify these Terms and Conditions at any time and without prior notice.

Your use of our services after any such changes, or after you have explicitly accepted the new Terms by connecting to AH, will constitute your consent to such changes.

8.2 Applicable Law and Competent Jurisdiction

All clauses or terms of these General Conditions of Use must be interpreted independently and autonomously, as the rest of the stipulations shall not be affected in the event that one of them has been declared null and void by a court ruling or final arbitration decision.

The affected clause or clauses shall be replaced by another or others that preserve the effects pursued by the General Conditions of Use.

Applicable legislation to the operation of AH is Spanish law.

Siempre que sea posible, la mediación vinculante será el método preferido de resolución de conflictos. Cada parte será responsable de sus propios costes.

8.3 Data Protection

The Adventure Hunt Privacy Policy covers data protection.

Privacy Policy:
https://adventure-hunt.com/support/privacy-policy/

8.4 Contact

If you have any questions about these conditions, you can contact AH at info@adventure-hunt.com.